Frequently Asked Questions

Email Support

Support Email

hello@vegogarden.com

Phone Support

Support Phone

+1-866-597-1888

Check most frequently asked questions here, if you still need help then please contact us at hello@vegogarden.com

General Product FAQ

Vego Garden kits feature innovative modular design, which means you can assemble a kit into various configurations. For example, in a 9-In-1 Kit, there are 9 possible configurations to fit your raised garden bed plans.

Most raised beds are less than 11", which isn't enough for healthy roots to grow - especially when you're gardening in a fresh area where soil quality is poor. Deeper soil means deeper roots and happier plants. Many root plants, such as carrots, need extra height for the root to stretch, so 17" is optimal. Higher beds also mean you will bend over less, saving your back.

We launched the 32" extra tall series for the first-class gardening experience. We call it stand-up gardening beds because you can enjoy hours of gardening pleasure without a sore back.

Yes, the beds are bottomless. This allows excess water to escape, preventing root rot, and allows worms to get into the bed. By using bottomless beds, you can help plant roots access the nutrients below ground. 

Material

Vego Garden metal raised beds are made from Aluzinc coated steel, which we call Aluzinc steel for short. Aluzinc is a recyclable metallic coating formed from a mixture of Aluminum, Zinc and Silicon. Durable and long-lasting, it provides superior performance and corrosion resistance under different environmental conditions.

  • Extreme Corrosion Resistance: Compared to wooden or plastic beds, Aluzinc is 7x more resistant to corrosion and rust, and 3-7x more resistant than regular galvanized steel. The corrosion rate (the thickness of the Aluzinc coating lost every year in normal environments) is a maximum of 20% of one micron (0.2 μm). Theoretically, the useful life of Aluzinc in normal environments is more than 100 years. In real life, Aluzinc has lasted more than 20 years in severe marine environments, though in the first year the coating loses up to 0.4 μm.
  • Superior Heat Reflection: Aluzinc Steel has superior Albedo capacity. Albedo is another name for reflectivity, a measurement of how much light that hits a surface is reflected without being absorbed. Research shows that soil in galvanized steel stays at an optimal and more even temperature when compared with wooden, concrete and dark plastic beds, which soak up summer sun during the day and stay hot into the night. Research also shows that galvanized steel beds have extra benefits of improved fruit set rate, blush color and maturity.
  • Incredibly High-Strength: The surface of Aluzinc is twice as hard as regular galvanized steel, and more than 5x harder than wood or plastic. With high wear resistance, Vego raised beds hold soil for decades without deforming.
  • No Soil Contamination: While treated wood and plastic degraded under extreme temperatures, Aluzinc material will not leach chemicals into plants or soil. This helps create the highest quality soil for organic gardening. 
  • 100% Green and Recycle Material: With a long useful life, Steel is an environmentally-friendly material made using a "green process." Not only is it 100% recyclable, steel is also the world’s most recycled material.

Definitely not. Vego is made from Aluzinc coated steel, which has superior Albedo capacity. Albedo is another name for reflectivity, a measurement of how much light that hits a surface is reflected without being absorbed. Research shows that soil in galvanized steel stays at an optimal and more even temperature when compared with wooden, concrete, and dark plastic beds, which soak up summer sun during the day and stay hot into the night. Research also shows that galvanized steel beds have extra benefits of improved fruit set rate, blush color and maturity.

Before Vego released Aluzinc Steel Raised Beds, our friends in Australia have used it in gardening for over 100 years. In fact, it's the most popular raised bed material on the market.

Yes, absolutely. Vego Raised Beds are made from galvanized steel with an Aluzinc coating, which lasts for decades in extreme conditions. All materials used are 100% recyclable and manufactured by a “green process.” It requires very high acidity to break down Aluzinc coating, and most garden soils are neutral, so there is little to no impact. Additionally, the metal materials are naturally found in soil, enhancing soil health.

Similar material has been widely used in water tanks, and Aluzinc steel is the most popular garden bed material in Australia.

Vego uses extra strength Aluzinc coated steel sheet in 0.6 mm thick.  Different brands have different ways to define the gauge of thickness, please always ask them about the actual thickness before you make your purchase. This heavy-duty material is strong enough to hold soil for decades and has a lifespan 7x longer than wooden or plastic beds.

Safety Design

Vego is probably the safest garden raised bed on the market. It features an oval shape instead of the standard rectangular design to eliminate any sharp corners. Everything is smooth and safe. The top edges are rolled over, and we also include safety rubber strips for added security.

The safety edging cover is a soft trim we provide for the top edge of our raised beds. It's a durable material that covers any exposed steel edges, eliminating safety hazards. Yes, you will need to install it. After your Vego raised bed is assembled, simply push the safety rubber edge onto the top edge.

DIY Configurations

Each kit offers various possible configurations, and we further extend the possibilities with our extension kit. The Extension kit has panels, rods, and hardware to build extra long garden beds.

You can check out our Herb & Berry gardens, which are purely corner panels.

Unfortunately, due to the complexity of extra tall beds, the easiest way to extend them is to purchase multiple sets, as we don't have pre-made extension kits for Extra Tall beds.

Order & Shipping

Due to our workload, in-stock items usually are prepared for shipment within 3-5 business days, and then are scheduled for UPS/FedEx pickup. If more than 7 business days have passed since you ordered something that is In Stock and you have not heard anything, please contact Customer Service at hello@vegogarden.com.

The estimated fulfillment date is listed on the product page, please only place your pre-order if you are OK with the waiting time. Your order confirmation email will also have the fulfillment date.

The restock time will be listed on the product page. If you cannot find such info, please contact our customer support.

Yes, we do. We can ship to these addresses with extra shipping cost. Please contact Customer Service at hello@vegogarden.com with your address and the details of your order (quantity, type, and color of beds) and they can provide you with a quote!

Because of the weight of our packages, there may be some panels bent in transit if UPS/Fedex handle it in a rough way. No worries, you can fix this easily so your gardening isn't delayed. Our panels are manufactured through a bending process from flat steel coils, in other words, they were bent before. It will not affect the corrosion resistance to bend them back. It may be hard to bend all the panels at one time, but you can always bend them back one by one. Here is an instructional video you may find helpful: https://vimeo.com/583857883/0fd536aa86

Installation

Assembling the beds is as simple as tightening up the bolts. Please pick your configuration and assemble your beds using the hand wrench included in the kit. There is no cutting or drilling required.

You can put your Vego Raised Beds on any surface, including the grass, soil, concrete, pavers, or tiles. It is most recommended to place your Vego bed on top of grass or soil.

The only drawback is the soil will stain the floor. You can line the bottom of your garden bed with landscaping fabric to help keep the soil from seeping out, if you can only place your bed on concrete.  

We have a page for methods of filling garden beds using the Hügelkultur method, please refer to the link here:

https://vegogarden.com/blogs/academy/how-to-fill-raised-garden-beds-and-save-money
 

Customer Support

Our customer service team is available 7 days a week from 8:00 AM to 4:00 PM (CST), except for holidays. You can call us at (866) 597-1888, use our online chat, or send us an email at hello@vegogarden.com 

We are working 7 days a week to take care of our customer's needs. You can expect a response to emails or voicemails left outside of business hours within 24 hours; we often respond more quickly than that during the workday.

Yes, we can be reached at (866) 597-1888.

Misc

When choosing a brand or type of raised garden bed, you should take into consideration the durability and longevity that you want for your bed. Vego Garden is the industry leading brand in modular metal garden beds, utilizing the best material and hardware in their designs and offering bigger and better choices than their competitors.

In the Hugelkultur method, large pieces of wood are laid at the bottom of the garden bed as they will take the longest time to decompose. Smaller pieces are placed on top of the larger pieces to fill space, such as branches and sticks, and then filled with grass clippings, leaves and kitchen scraps, while compost and topsoil consist of the top two layers. For more detailed information, refer to this article.

Our raised beds are safe to grow vegetables, fruits and other edible plants in. While treated wood and plastic degrade under extreme temperatures, Aluzinc steel will not leach chemicals into plants or soil. This helps maintain the highest quality soil for organic gardening. Aluzinc steel provides superior performance and corrosion resistance under numerous environmental conditions. The metal and paint used to construct our beds will not leach any harmful contaminants into the soil.

Calculate the amount of soil you will need (cubic feet/yards) using the dimensions of your raised garden bed. Keep in mind that the number should include the soil mixed in with compost. Your soil mixture should be 60% topsoil, 30% compost, and 10% potting soil. As soil can be quite expensive, we suggest you try the Hugelkultur method if you want to save money. Once you have obtained the soil, fill it near the top. The exact amount is determined by the type of plants you will be growing and personal preference. Make sure to refrain from tilling the soil as this can dry it out.

You should avoid putting rocks in the bottom of your garden bed. A common myth is that this will improve drainage. Instead, this can actually increase water saturation levels as well as allow gravel to mix in with your soil, which can prove very difficult to remove later on.

You should put a layer of organic material at the bottom of your garden bed that will break down and enrich the soil. This can include compost, or woody material such as logs, dry wood, branches, and leaves. Organic material is the best option, as it improves drainage as well as enriches the soil as it breaks down, and does not need to be removed from your raised beds later.

Although wood is a cheap, widely available material that is easy to customize, it lacks durability and longevity. Many treated wooden beds also contain chemicals that can leach into the soil. Although metal garden beds are pricier initially compared to wooden beds, they offer the best long-term solution and value for home gardeners. Our metal raised garden beds can last for as long as 20 years before needing replacement, and only require minimal maintenance.

Growing vegetables in plastic containers can be safe as long as you are able to identify the plastic as safe for growing food. Some plastics can leach harmful toxins into the soil, especially if exposed to sunlight for prolonged periods of time, making them unsafe for growing vegetables.

Galvanized steel is safe to use for a vegetable garden. Although it contains zinc, it does not leach into the soil in a way that may cause harm, which makes these beds completely safe to grow vegetables in. Besides, zinc is an essential micronutrient for plants and is a natural part of the soil.

From our experience, the Hugelkultur method is the easiest and most cost-efficient method to use. Hugelkultur is a method of layering organic materials such as rotted hay, branches, plant waste, and compost to the soil. You can easily fill a raised garden bed using materials lying around in your yard. As the organic matter decomposes, it breaks down into nutrient rich soil that mimics the natural soil found in a forest. You can refer to this article for more detailed information.

Assuming that your raised garden bed is 17 inches tall, you need 45 cubic feet, or 1.2 cubic yards of soil. If there is 1.5 cubic feet per bag of soil, you would need 30 bags of soil. For more measurements regarding different configurations of your raised garden beds, check out this article.

The ideal soil type for raised beds is sandy loam, which is essentially soil that is loose, well-draining, and rich in organic matter. You can buy specialty bagged raised garden bed soil to fill your raised bed. You can also create your own raised garden bed soil by combining garden soil with potting soil, making sure to use more garden soil than potting mix, usually at a 5:1 ratio. Alternatively, you can try a soil blend of 50% topsoil, 30% compost, and 20% organic matter. When buying in bulk, you should try to purchase certified organic compost, as it ensures better quality. 

You can line the bottom of your raised garden bed with cardboard and newspaper to deter pests and weeds. For best results, choose cardboard that has no tape and minimal markings, in order to minimize the amount of chemical substances. 

Potting mix is a man-made material composed of natural substances, including decomposing bark, peat moss, minerals, and perlite. The main difference between garden soil and potting soil is the addition of topsoil, which makes garden soil heavier. Raised bed soil is a specific mixture of soil formulated for raised garden beds, containing the ideal balance between potting soil and garden soil. Potting mix is too light to be used in raised beds, while garden soil is too heavy. Raised bed soil possesses amazing drainage properties and provides gardeners with well-maintained loose soil that establishes a favorable environment for your plants.